Privacy Policy

1. Who We Are

This Privacy Policy applies to Airway Heights Concrete & Masonry ("we," "us," or "our"), a masonry contractor based in Airway Heights, WA. Our website is located at airwayheightsconcreteandmasonry.com. If you have questions about this policy, contact us at info@airwayheightsconcreteandmasonry.com.

2. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you use our website.

Information You Provide

When you fill out a contact or estimate request form on our website, we collect the information you enter - typically your name, phone number, email address, and a description of the work you need. When you call us, we may note the same details to follow up with you.

Information Collected Automatically

Like most websites, ours automatically collects certain data when you visit: your IP address, browser type, the pages you viewed, how long you spent on each page, and the website that referred you to us. This information is collected through cookies and similar technologies, and through third-party analytics services (such as Google Analytics). We use this data to understand how visitors use our site and to improve it.

3. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Schedule on-site visits and follow up after appointments
• Communicate with you about your project
• Improve our website and understand how people find and use it
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

4. Cookies

Our website uses cookies - small text files placed on your device - to help the site function properly and to collect analytics data. The types of cookies we use include:

• Essential cookies: Required for the website to function. You cannot opt out of these.
• Analytics cookies: Used to understand how visitors interact with our site. These are set by third-party services like Google Analytics. You can opt out of analytics tracking by using your browser settings or tools like Google Analytics Opt-out Browser Add-on.

Most browsers allow you to control cookies through their settings. Disabling cookies may affect some website functionality.

5. Third-Party Services

We use third-party services to operate our website and manage form submissions. These services may process your data on our behalf under their own privacy policies. Services we use may include Google Analytics (for website analytics) and Tally (for form submissions). We recommend reviewing the privacy policies of those services if you have questions about how they handle your data.

6. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:

• Service providers: Third-party companies we use to operate our website or business (e.g., email providers, form platforms), who are bound by confidentiality obligations.
• Legal requirements: When required by law, court order, or government authority.
• Business transfers: If our business is acquired or merged, your information may be transferred as part of that transaction.

7. Data Retention

We retain your contact information for as long as needed to respond to your inquiry, complete any related work, and maintain business records as required by law. If you would like us to delete your information, contact us at info@airwayheightsconcreteandmasonry.com and we will respond within a reasonable time.

8. Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of certain data uses

To exercise any of these rights, contact us at info@airwayheightsconcreteandmasonry.com. We will respond within a reasonable time frame consistent with applicable law.

9. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of information you submit through our website.

10. Children

Our website is intended for adults seeking home services. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, contact us: